Privacy Policy

Ascendr ("Ascendr," "we," "us," or "our") provides an AI-powered fitness experience including body scans, adaptive workouts, progress tracking, coaching content, and related tools for informational, educational, and personal fitness purposes.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Ascendr mobile application, website, and related services (collectively, the "Services").

By using Ascendr, you agree to this Privacy Policy.

Information We Collect

We may collect information you provide directly to us, including:

• Name, username, email address, and login credentials
• Profile information such as age, sex, height, weight, fitness level, and goals
• Body-scan imagery, body measurements, progress photos, and derived metrics
• Workout logs, saved routines, notes, preferences, and alerts
• Support requests, survey responses, and feedback

We may also collect information automatically, including:

We may receive information from third parties such as analytics providers, authentication providers, payment processors, and health or fitness data providers you connect to Ascendr.

• Device type, operating system, app version, language, and time zone
• Log data, crash data, diagnostics, and performance data
• Usage information and approximate location derived from IP address where permitted by law
• Sensor and motion data used to power workout tracking and form analysis, where you enable it

How We Use Information

We may use information to:

• Provide, operate, maintain, and improve Ascendr
• Create and manage accounts
• Generate body scans, adaptive workout plans, and progress insights
• Deliver notifications, reminders, and coaching content
• Process subscriptions and respond to support requests
• Monitor performance and prevent fraud or abuse
• Send account and billing notices
• Enforce our Terms and comply with legal obligations

How We Share Information

We may share information with:

• Service providers that help us operate Ascendr (hosting, storage, analytics, authentication, customer support, payment vendors, infrastructure vendors)
• Professional advisors, regulators, law enforcement, or transaction-related parties where required by law

We do not sell personal information for money.

Body Scans, Photos & Fitness Data

Ascendr may process body scans, progress photos, measurements, and derived body-composition estimates. Where possible, this processing occurs on your device; when uploaded, data is encrypted in transit and at rest.

Model outputs such as body-fat estimates, muscle group analysis, posture assessments, and workout recommendations are estimates based on available data and assumptions. They may be delayed, incomplete, or inaccurate and may change without notice.

All such information is provided for informational and educational purposes only. Ascendr does not guarantee the accuracy, completeness, or fitness for any particular purpose of any scan, analysis, projection, or recommendation displayed in the app.

No Medical, Nutritional, or Professional Advice

• Ascendr does not provide medical advice, diagnosis, treatment, nutritional advice, or professional health advice
• Ascendr does not guarantee any specific fitness, weight, aesthetic, or health outcome
• Any decision made based on Ascendr is made solely at the user's own risk
• Ascendr is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or condition

Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. You may request deletion of your account and associated data at any time, subject to limited retention required by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encryption in transit and at rest for sensitive data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have rights to:

• Access, correct, delete, or restrict the processing of your personal information
• Object to certain processing or request data portability
• Withdraw consent where applicable

To make a request, contact us at support@ascendr.org.

Third-Party Services & Links

Ascendr may contain links to or integrations with third-party websites, health platforms, wearables, affiliates, partners, or services. We are not responsible for the privacy, content, accuracy, legality, or practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.

Children's Privacy

Ascendr is not directed to children under the minimum legal age and we do not knowingly collect personal information from them. If we learn that we have collected information from a child in violation of applicable law, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the "Last updated" date. Continued use of Ascendr after changes become effective means you accept the revised Policy to the extent permitted by law.

Contact Us

For privacy questions or requests, contact:

Ascendr

Email: support@ascendr.org